Voice - The Next Phase Of Digital Interaction
All major players are into it and also with many solutions.
However, these are still at its infancy and are set to become mainstream in the days ahead.
Voice
will provide that next level of ease of interaction with Digital. While
this will not replace the existing methods but will for sure carve out a significant share of human to digital interactions and will also extend
to Digital to Digital Interactions.
The
possibilities of Digital to Digital interactions over voice will also
loosen up the rigid coding level integration to a more extensible speech
related models.
Voice will enable a whole new world of possibilities.
For example
*
A CEO can just simply ask for the yesterday's sales and revenue figures
while on holiday on a beachfront enjoying a cup of tea.
* An HR manager can simply ask who is absent to work or on leave while driving his way to the office
Voice
is set to dominate the enterprise as a key mechanism to interact with
their digital assets for effective and instant updates and decision
making.
A potential platform we are currently looking into at PragICTS is
Amazon's Alexa. We also expect to venture into the other major alternatives by both Microsoft, Google, etc.
What is fueling these possibilities are primarily enabled by the rapid advancements in AI
By PragICTS
Expediting Business Outcomes
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